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FAQs
We currently charge 1.49% (or less, see our rates page for volume discounts ) for checks and 2.99% (see our rates page for volume discounts) for credit cards. We are a lean company that is focused on building the best product at the lowest possible price. We are not charging a huge buffer over what it costs us and hence the lower costs. We plan to make money on both volume as well as value-add s ervices we plan to provide in future. The question we are most often asked is if we don't charge a transaction fee do we have a minimum transaction amount ? We do. Its $2.00 currently i.e. we do not accept transactions less than $2.00. The bigger picture is our average transaction size will be high enough such that we can do without a fixed fee per transactions. We are doing this without compromising on security or quality.
Yes, very much so. Noca provides end-to-end encryption and has stringent safeguards to guard against data breaches. All data is stored at a secure, off-site data center that is Payment Card Industry (PCI) compliant. All data is encrypted in transit. Access to Noca servers in the data center is using encrypted network channels and with strict access control policies. We are a team of industry stalwarts with a background in Payments industry who understand and value security.
No. We do not process Check transactions unless the account owner verifies the account. Even if you give your account number to someone else unless they break-in to your account or otherwise have access there is not much they can do. Also the Merchant does not store consumer's financial data (i.e. checking and routing number ) - they are encrypted and passed on to Noca which stores it securely. See # 2 for details on how we securely store data.
3rd business day for Secure Checks and the next business day for Visa/Mastercard. However, we are working on clearing checks the next business day in our next release.
If there are insufficient funds, the amount will not clear and the merchant is automatically notified by email. The Merchant can resubmit the transaction or pursue collection themselves. Currently Noca does not provide collection services. We are however in process of releasing "Guaranteed ACH" which will obviate NSF issues - watch out for the announcement in our next release.
Yes. The minimum transaction size is $2.00. Given our transaction volume we believe we can do relatively small size transactions without a per transaction fee given our average is going to be industry average.
Testimonials
Allowing check payments with Credit Cards lowers our average rate. And the convenience of easy integration is amazing !
Johannes Bhakdi, CEO
My Cambridge TutorAs a founder of an innovative web company that not only needs a better technical solution but needs to manage slim margins very carefully finding NOCA is a blessing
Jim Diamond, CEO
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